Core Features: Contact Management: Centralized database for customer and lead details. Lead Management: Track and prioritize leads through sales pipelines. Sales & Marketing Automation: Automate follow-ups, workflows, and campaigns across email, SMS, and social media. Customer Support: Ticketing systems, live chat tools, and FAQs for seamless support. Analytics & Reporting: Dashboards and reports for sales trends, customer insights, and campaign performance. Integration: Sync with third-party tools via API. Mobile Access: Manage CRM features on-the-go via mobile apps.